Shipping & Returns

MIU offers nationwide and international shipping from Dubai.
Orders are processed within 2-5 business days, excluding weekends and public holidays.
Shipping costs vary based on the destination and will be calculated at checkout.
Once dispatched, customers will receive a tracking number to monitor their shipment.
MIU is not responsible for delays caused by customs, courier services, or unforeseen circumstances.

International deliveries may take 7-14 business days, depending on the location and customs clearance.
Any customs duties or import taxes are the responsibility of the buyer.

Due to the handmade nature of our luxury clothing, returns are only accepted for defective or damaged items.
If you receive a damaged product, please contact us within 48 hours of delivery with photos as proof.
Exchanges are possible within 7 days of receiving your order, provided the item is unused, unworn, and in its original condition with tags attached.
Custom or personalized orders are non-returnable and non-exchangeable.

Email us at [your email] with your order number, reason for return, and images if applicable.
Our team will review the request and provide further instructions.
Approved returns must be shipped back at the customer’s expense unless the item is faulty.

Refunds (if applicable) will be processed within 7-10 business days after the returned item is inspected.
Shipping fees are non-refundable unless the return is due to an error on MIU’s part.

For further assistance, please contact [your customer support email/phone].